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PRODUCT RETURN POLICY

 

Non-customized and non-defective customized product can be return for a refund with prior authorization and with the following conditions

1) product must be returned in the original box (with all parts included) or in factory sealed packaging (such as stamp pads or blistered packed product),
2) product must be returned in new and saleable condition,
3) product must be return within 14 days of receiving your order,
4) a 25% processing/re-stock charge of the returning product total may be deducted from your refund,
5) refunds will be issued by the same method that payment was made:

   

a) orders paid by a credit credit will be issued a refund to that same credit card.
b) orders paid by a check or money order will be issued a refund by check.
c) orders paid by using PayPal.com will be issued a refund through PayPal.com.

  Please note that any credit card chargeback claims will incurr a $15.00 handling fee.

 Defective items can be sent back to us within 30 days of receiving your order for an exchange of the same item.

 

To obtain a return authorization
e-mail us at sales@rubberstampman.com or call 732-557-0275

 
 
 

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