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CUSTOMER SATISFACTION GUARANTEED

YOUR SATISFACTION IS OUR MAIN GOAL.
WE OFFER OUR BEST TO PROVIDE YOU WITH A HIGH-QUALITY PRODUCT THAT IS FREE FROM ANY DEFECTS OR MISTAKES.

IF THERE IS AN ERROR MADE BY RUBBER STAMP MAN
We will send you a replace stamp at no additional charge.
Please Contact Us and we will immediately process a replacement.

IF THERE IS AN ERROR MADE BY YOU (misspelling, punctuation, etc.)
We will be glad to re-make your stamp at no additional charge for the stamp processing.
However, there is a small charge of $3.99 for the re-shipping of the first corrected stamp and $1.99 for any additional stamps.

Simply send the stamp(s) back to us within 14 days from the date of receiving order to:
RUBBER STAMP MAN, LLC
1236 ROUTE 166, SUITE 140
TOMS RIVER, NJ 08753

IF WE ARE UNABLE TO GIVE YOU 100% QUALITY SATISFACTION
If you not 100% satisfied with the quality of your stamp, simply return the stamp(s) to us within 14 days of receiving them to the address above with
a copy of your sales receipt marked "Refund" and we will refund you the price of your purchase
, less the cost of shipping for items which we offer free shipping.
Most returns will be processed within 3-5 business days of your return being delivered to us. Please note that all items must be returned in brand new condition,
in cases where the merchandise is returned in a condition other than the one in which it was sent, we may withhold up to 50% restocking fee from the refund amount.

Please note that any credit card chargeback claims will incurr a $15.00 processing fee.

DEFECTIVE ITEMS
Defective items can be sent back to us within 30 days of receiving your order for an exchange of the same item.
Send the defective item(s) to the address above and we will ship a replacement to you at no charge.


To view our policy for returning non-customized product
(items that did not require us to add any stamp text), please click here.

 
 
 

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